To predict the future we must first understand the past. Therefore this year’s top 10 list consists of the top 5 activities in mobile 2009 and our top 5 predictions for 2010.


Top 5 Mobile Activities 2009

1. The year of mobile marketing Every year for the last six years some analyst, media agency, operator or handset manufacturer has forecasted that the next year will be the year of mobile marketing. We are happy to say that from our perspective 2009 was the year when mobile marketing took off. The past 12 months have been incredible in terms of interest around mobile marketing, despite a very difficult financial environment for the advertising industry.


The tipping point had nothing to do with particular media spend on mobile or reaching critical mass in consumer uptake of mobile services however. Instead the main indicator to us was that for the first time brands and businesses across the board took a spontaneous interest in mobile marketing. The number of briefs directly from brands and agencies sky-rocketed compared to previous years and although not every brief resulted in a project we now know that the demand is there. The second indicator was that Google acquired Admob for 750m USD showing that the major internet players are now getting serious about mobile.
Finally we can say goodbye to the year of mobile marketing and concentrate on building a long term profitable marketing channel together with partners and customers.

2. Shift from advertising to marketing In the last couple of years we have moved from a world with impressions to a world with engagements and 2009 was the break-through year with more mobile marketing budgets being invested in the mobile websites and apps than display advertising including search. This trend is in contradiction to most forecasts by analysts such as Gartner, Strategy Analytics, Yankee Group and eMarketer. In reality it has meant that the growth in mobile display advertising was very small in 2009 despite the fact that overall mobile marketing budgets increased with somewhere from 20-50% depending on source. We believe that the trend is more positive as it shows that brands want to engage customers and not only hit them with ads.

3. Appstore explosion 2009 was the year of app mania.
• Apple appstore hit 2 billion downloads and 100.000 available apps
• Marketers across the world started talking about iPhone apps as the must do activity in any digital marketing strategy
• A myriad of new appstores were launched including Nokia OVI, Blackberry App World, Windows Market, Orange Appstore, Samsung Appstore, Vodafone 360 and more
• Existing independent appstores such as Getjar, Mobango, Mobile9 grew exponentially
• The Android appstore started off slowly but accelerated and reached 20.000 apps by the end of the year
• Innovative new app storefronts & reviews sites launched including mplayit on Facebook
In summary: “There’s an app for that!”

4. Increased budgets With increased attention of mobile marketing among marketing planners and brand managers budgets increased despite the tough financial markets as mobile was seen as a necessity to differentiate or in some cases to keep up with the competition. The biggest mobile budget of the year was most likely Nokia to promote Ovi but other more traditional brands such as Volkswagen and Coca Cola also assigned low to medium six digit budgets.

5. Smartphone craze The main driver of the app mania and increase in mobile browsing was continued uptake in smartphone sales lead by Symbian, Blackberry and iPhone. Marketers were surprised by Q3 figures showing that iPhone is still number three in sales despite 80% of the media attention. What it shows is that the battle is not won yet.


Source: Canalys. 2009 unit figures calculated from reported market share in new sales


Top 5 Predictions for 2010

1. Improved efficiency in mobile service development In 2009 the cost of mobile app and mobile website development went up substantially due to a combination of lack of skilled resources and an immature market. In 2010 we expect to see more standardised tools, enhanced processes and improved efficiency as mobile becomes integrated into the overall marketing strategy. We hope and believe that this means that more time and resources can be spent on critical elements of the user experience of mobile including design and usability testing.

2. Mobile becomes a business critical platform With companies starting to generate substantial amounts of business, the mobile platform becomes a business critical service and not just a campaign channel. Companies such as Pizza Hut, BMW, Coca Cola, McDonald’s, Lufthansa, etc have already managed drive acquisitions as well as new revenues from the mobile and the focus will continue during 2010. This may also slow development down for a while as departments’ battle about the ownership of budgets and resources but the long-term implication is that the mobile platform will become just as important as the web.

3. Increased mobile platform fragmentation In 2010 most marketers will shift from doing an iPhone app for PR value to planning mobile services and campaigns that will reach the widest possible audience within their target segments. This means delivering across multiple mobile platforms (iPhone, Android, Java, Blackberry, Windows Mobile, etc) and channels (apps, mobile websites and messaging/SMS) which a high degree of complexity. With the number of mobile platforms still on the rise (Samsung Bada, Vodafone 360 widgets, Palm Pre, etc) mobile specialists will have a big responsibility in making a complex environment simple without dumbing it down. The starting point of any mobile marketing strategy will be to build a mobile website that works across all platforms as the baseline but this won’t meet the consumer demand for a great user experience. The objective should always be to offer the best user experience for each platform and this means delivering a mix of mobile web and mobile apps for many years to come.

4. iPhone growth slows down, Android picks up and others stay neutral The growth of iPhone sales slows down as mobile operators reduce subsidies and promotions for the device whereas Android with a more mobile operator friendly model picks up with new devices from LG, Samsung, Sony-Ericsson and Motorola. The operators will also continue to promote other platforms such as Blackberry, Windows Mobile and LiMo as well as feature phones to avoid domination by Google.

5. Mobile network collapse under traffic load AT&T has seen a 5000% increase in mobile data network traffic over the last three years and with only 3-4% penetration the iPhone made up 50% of all mobile data traffic in the US during 2009. O2 in the UK has seen a similar increase in traffic resulting in network outages, slow network speeds and customer dissatisfaction. At the same time mobile operators will not and cannot keep up with the demand due to shareholder pressure to keep capex investments at a minimum and maximize short term profits. Our prediction is that mobile network reliability and performance in 2010 will get considerably worse with an even greater increase in smartphone sales, uplift in usage and more mobile video & music services launched. The short term solution by operators will be to shift more traffic to wifi networks but with the lack of open wifi infrastructure in Europe this won’t help much. Longer term capacity will build up thanks to competitive forces and consumer demand for a reliable service.

Happy New Year 2010!


This article was published in a shorter version on http://www.gomonews.com/top-10-activities-and-predictions-in-mobile-2009-to-2010/

NYT says cost of mobile app development going up and Mobile Marketing is the

"What Do All These Phone Apps Do? Mostly Marketing"

NYT had a some very interesting insights on mobile apps this month:

1. The demand for mobile apps is driving up cost from $5.000 8 months ago to about$40.000 or more today
   
2. Advertising apps are evolving from the early novelties like the zippo lighter to more advanced services such as the Kraft iFood Assistant
   
3. No single kind of phone holds a big enough audience to attract many mass-market national brands.
   
4. Utilities that people use repeatedly are the most effective.
   

http://www.nytimes.com/2009/10/05/technology/05apps.html?_r=2&partner=rss&emc=rss

Tech Media Invest 2009

We presented at the Tech Media Invest 2009 today but also thought we should share some of the insights from the conference. A lot of the discussions were around mobile applications even though Golden Gekko was the only pure mobile development company present. See http://www.e-unlimited.com/events/view.aspx?events_pages_id=1 for more information about the conference.

1. Mobile platform choice is difficult
3-6 months ago everyone was going for the iPhone as the primary platform and then expended to other platforms. More recently developers have started to question the impact of iPhone apps versus other platforms due to increasing competition.

2. iTunes appstore storefront has become a barrier
The difficulty for customers to find the apps they want / relevant apps on iTunes appstore is becoming a barrier. Despite this Apple has reached over 2 Bn downloads so question is whether this is a consumer or publisher issue? We think that it is currently mainly an issue for publishers but that it will become a limited factor for increased consumer activity in the coming months.

3. Openness is key
Media, developers and investors all believe that openness will win. This is somewhat strange considering that
a) The success of the iPhone is much thanks to the fact that it is not an open platform and continues to get the most media attention
b) Android is still far behind other platforms such as iPhone and Blackberry
c) Feedback about Symbian open initiative has not been as positive as Android

4. Business models are uncertain
Rupert Murdoch has made it clear that the time of “free” is over. Therefore it would seem that focus should have shifted to premium revenues. Generally this seems to be the case but consensus points to freemium as the golden answer.

5. Mobile Marketing is going from one hit wonders to a strategic marketing channel
Brands such as BMW, Coca Cola, Barclay’s are now moving from one-off campaigns to developing mobile platforms for future growth.

6. Apps and browsers will become seamless but when?
One interesting point that was made is that the browser is getting more and more functionality and integration with the phone but development is slow. Google has repeatedly stated that they believe browsing and not apps is the future of mobile but at the same time they refer to several of their online services as Google Apps despite the fact that they are being delivered through the browser? The difference will become more and more grey.

7. Branded apps are performing amazingly well
Speakers and panel members referred several times to branded apps as the killer mobile advertising service at the moment. iPint, BMW Z4 app, Barclays app, etc.

All in all an interesting day with lots of great new contacts!

Thursday: Golden Gekko launches DIY mobile applications service

Golden Gekko has just launched the alpha version of the Mobile Applications Wizard that allows anyone to create their own mobile brochure applications to respond to the growing appetite for useful and entertaining mobile applications on application stores across the globe. These iPhone-like apps, which can run on any kind of phone, are ideal for extending the reach of businesses of all sizes. The service enables the rapid, easy and cost efficient implementation of mobile applications across more than 2,000 different mobile devices including Symbian, Blackberry, Windows Mobile, Linux Mobile, Android and essentially all Java enabled handsets.

Golden Gekko is now able to offer our clients the Mobile Applications Wizard, giving you the opportunity to create your own mobile applications, at minimal cost. The Wizard is used primarily to create impactful mobile brochures, which are similar in functionality to a PDF optimised for the mobile phone. Golden Gekko believes the service will be of particular interest to the SME market, owing to the relatively low costs involved. The service is easy to use and enables companies of all sizes to benefit from mobile marketing.

“We know that mobile brochures are a superior way of engaging with consumers, bringing brands to life and providing value-added services to customers that will meet their needs whilst providing entertainment,” says CEO Magnus Jern. “For time-pressured SMEs the ability to provide their customers with mobile content is a powerful differentiator in a crowded and competitive market.”

Our clients testing out the service have already generated over 1 million downloads of the brochures proving that it will become an instant success!

For more information contact our sales team for a demonstration.

Brands Love Mobile Apps

Moconews has a great article about how "Brands Love Mobile Apps" but also how there is a risk that the application stores get cluttered with so many apps that it becomes a problem.

http://www.moconews.net/entry/419-Mobile-Applications-A-Hit-With-Brands

This article highlights two trends:
1. The major consumer brands already investing in mobile are now all interested in launching mobile applications, particularly on the iPhone app-stores but also in other places
2. There are already over 10.000 iPhone applications on iTunes and 30.000 applications on Getjar and it is getting more and more difficult to stand out and make your app a hit. Even driving viral video views on Youtube is easier because there are more tools to cross-promote and of course the audience is so much larger.



Over 90% of these applications are however badly designed, full of bugs, not working across most devices and not very relevant or useful which means that there is no abundance of great applications that stand out. Download 10 random applications from the iPhone app-store or Getjar and I can assure you that you will experience this yourself.

The implication is fairly simple. There is an enormous demand for great applications so deliver great applications and you will generate attention, downloads, active users and hopefully meet your objectives!

More about how you deliver great mobile applications tomorrow!

Wednesday & Happy New Year: Top 3 Challenges & Opportunities in 2009

It's the last day of 2008 and everybody is looking back at the year and making predictions for the year ahead. While others are are doing this we will look ahead and focus on the actions required to meet the challenges and opportunities in 2009. The current financial climate is the most talked about challenge with the most common advice being to buckle up and sit still until things improve. For mobile marketing and services we disagree. Even with a financial meltdown there are still great opportunities ahead and that by tackling the challenges highlighted here the mobile marketing industry and in particular Golden Gekko will continue with high two digit growth in 2009.

1. From awareness to transactions
One of the great advantages of the Internet is that there is a direct measurable path from driving awareness of a product (banners, videos, interactive websites, etc) to generating transactions whether it is for travel, physical goods on Amazon or a subscription for an online magazine. Although the mobile may not be able to compete with e-commerce it has another even greater advantage. With the mobile we can link advertising through any media (TV, Radio, Web, Print, etc) to transactions using mobile coupons and ticketing on the high-street. The technology is already available in e.g. 50.000+ retailers across the UK and over 80% of all food food retailers in Sweden but currently not being used due to lack of awareness among marketers and training. Let's quit talking about how difficult it is and just make it happen. I know we will!

Action in 2009: Join together to make mobile transactions happen on a mass market scale across Europe.

2. Stop talking about measurements and start measuring
One of the key barriers to the success of mobile advertising highlighted by the industry in 2008 has been lack of standards for measuring. To tackle this the industry has set up various committees in the IAB, MMA and GSMA with the intention of establishing common metrics and standards. We think however that the attention to this issue is vastly overstated. The MMA has done a fantastic job establishing standards for mobile display advertising although additional improvements will be required over time. The challenges with mobile advertising metrics are almost exactly the same as for the Internet including targeting, impressions, click-through-rates, fraudulent behaviour, etc. Nor is the technology something unique or complicated. So, let's stop using metrics as an excuse for major brands and agencies not investing more money in mobile advertising and focus our energy on delivering great results and proving that they will generate great value with or without perfect metrics.

Action in 2009: Get on with it and deliver the ads, metrics and reports that the clients and partners are asking for.

3. Beyond the iPhone
2008 has certainly been the year of the iPhone and Golden Gekko has received at least one request for an iPhone application every day during the last couple of months despite the fact that the iPhone has limited reach and some major drawbacks in terms of functionality and more specifically distribution. The iPhone has been great for highlighting the need and opportunity for downloadable applications and the creative freedom that applications give brands, agencies and developers. The iPhone is however not the only phone that can deliver a great customer experience. Most of the 10.000+ iPhone applications available on iTunes could just as well have been delivered on the Nokia N95, Blackberry Bold, Samsung F480, Sony-Ericsson C905 or X1, Motorola RAZR2, LG Viewty, HTC Touch and of course the G1. The user experience on the iPhone is great with flashy graphics but the enabling technology for great mobile applications is available on almost any phone which means that mass market reach is possible today.

Action in 2009: Continue to develop great iPhone applications but also show that great applications and services can be delivered to almost any mobile phone enabling mass market reach today!


More challenges will follow as soon as we have tackled the ones above so expect a new top 3 list...

We look forward to a fantastic year for mobile marketing in 2009 and until then Happy New Year!

Golden Gekko

Monday: Key opportunities for mobile marketing in 2009 according to Mobile Marketer

The Mobile Marketer has a great article about the key opportunities for mobile marketing in 2009 looking sector by sector including retailers, car brands, media publishers, etc. The article is spot on in terms of highlighting the opportunities for brands and agencies to generate real bottom-line revenue through mobile marketing today.

For the full article visit: http://www.mobilemarketer.com/cms/opinion/editorials/2328.html

Monday: Almost Famous

Our Director of Business Development Michael Eriksson and Head of Sales in the UK Christine Linder presented at Digital Jam for Engine a couple of weeks ago. The presentation was captured on video and is now available on the web. The presentation provides a great introduction to mobile marketing using downloadable applications developed in Java or for the iPhone.

If you search for Golden Gekko on Youtube you'll find the videos but here are the links.

Episode 1:


Episode 2:


Episode 3:



With 25+ views so far they are not celebrities yet but please help them become famous!

Friday: Golden Gekko picks up three mobile marketing awards in San Diego

Mobile applications that help guys seduce women wins global award for best use of mobile marketing in mobile branding campaign 2008

14 November 2008: Golden Gekko, the leading mobile applications developer for creative marketing campaigns picked up three awards at the Mobile Marketing Awards in San Diego Thursday. The awards include Absolut Vodka in partnership with Great Works for best use of mobile marketing in a branding campaign in North America, Lynx Effect for BBH for best use of mobile marketing in a branding campaign in EMEA and Lynx Effect for best use of mobile marketing in a branding campaign globally.

- This shows that mobile marketing campaigns that go beyond text messaging and WAP-sites can have an amazing impact in terms on brand perception, said Magnus Jern. In both of the award winning campaigns it was the end-user that chose to engage with the brand rather than being pushed into it.

During the last year we’ve seen an explosive growth in downloads of mobile applications and widgets much thanks to the enhanced user experience in comparison to browser based mobile services. The trend has been boosted by the iPhone application store but also by Nokia, Motorola, Blackberry and Sony-Ericsson who all encourage developers to produce applications for their handsets and users to download “cool” applications. Golden Gekko was one of the early advocates of leveraging the application trend in branding campaigns and we now see that it’s paying off as millions of users are consuming mobile marketing applications in a similar way to watching youtube videos by major brands.

- The Lynx campaign is definitely our greatest success so far with the Absolut Drinks application as a close contender. We get calls from media agencies every week who ask if they can use them as industry best practice examples of how mobile marketing should be done, said Jimmy Nordbeck, Marketing Director and Co-founder.

Campaign: Lynx ‘get in there’ mobile tools
Agency: BBH
Client: Unilever/Lynx
Video available here: http://www.goldengekko.com/Videos/LynxEffect.mpg
Mobile site: http://m.lynxeffect.com
Launched in January 2008 for Lynx in the UK the campaign consists of a mobile website and 5 downloadable applications that help the men ‘get in there’ with the women including instruction videos. The campaign has been a massive success with hundreds of thousands of downloads, great viral distribution effect and most importantly, a massive positive response from the men who are now obviously much more successful in the mating game.


Campaign: Absolut Vodka Mobile Drinks
Agency: Great Works
Client: V&S/Absolut Vodka
Mobile site: http://m.absolut.com

The Absolut Drinks mobile campaign launched in the US October 2007 is available to download for free and includes 1000+ drink recipes, top lists of most popular drinks, random drinks, a home bar search function and videos with famous bartenders mixing drinks. The service was launched exclusively to registered members on absolutdrinks.com and had about 50.000 active users in the first 12 months.


For more information, please contact:
Jimmy Nordbeck
Marketing Director
Tel: + 46 708 20 58 00
Email: jn@goldengekko.com


About Golden Gekko
Golden Gekko is a leading international provider of mobile marketing solutions. The company develops award-winning mobile applications and services that run on billions of phones worldwide, including the iPhone. Golden Gekko has already delivered successful projects to leading global brands including Absolut Vodka, Accenture, Cadbury’s, Coca Cola, Novartis, Paramount, Perfetti, Sara Lee, Unilever and Vodafone. Golden Gekko has offices in the England, Sweden, Spain, Cambodia and US. Information about Golden Gekko and its services can be found at www.goldengekko.com