Recipe for success with mobile apps

I'd like to take the opportunity to update you on what's being going on in the mobile space during the past 6 months and some exciting opportunities going forward. I've tried to pick out the areas that are most relevant for you from our massive knowledge base consisting of over 150 mobile apps and services launched in the past 6 months.

1. Why brands should launch branded mobile apps?
2. In mobile fragmentation is forever. Deal with it.
3. How to choose mobile platforms (iPhone, Android, Blackberry, etc)?
4. Why is mobile web not enough?
5. Producing your own apps using Tino Mobile


1. Why brands should launch branded mobile apps?

Over the past year there has been an enormous hype around iPhone applications in particular and mobile applications in general. After 10 years of uphill struggle, mobile marketing and services finally took off with a big bang. Companies ranging from global consumer brands such as Coca Cola, Mercedes, Kraftfood, Nike, Zara and Pizza Hut to small and medium size organisations including festivals, restaurants, local touristboards, hotels and publishers.

An overwhelming 64.8% of marketers and publishers reported planning to invest in mobile apps this year, according to a December 2009 survey conducted by DM2PRO and Quattro Wireless. The most successful from a reach perspective are no doubt those with a great entertainment value (e.g. iPint, Barclays Waterslide, Volkswagen Polo Challenge and Malibu Bowling) while the ones delivering the greatest ROI are applications that provide a relevant
service to customers (North Face Snow Report, Yellow Pages, Timeout sponsored by Smirnoff, Absolut Vodka cocktail guide, etc). 25.000 people using a branded application every week potentially generates a lot more value than half a million people downloading a game which they play ones.

Rory Sutherland, Executive Creative Director at OgilvyOne probably describes it in the best way when talking about "mobile" advertising: "Never dismiss branded utility. It's a lot easier to be repeatedly useful than repeatedly funny."


2. In mobile fragmentation is forever. Deal with it.

A couple of weeks ago TechCrunch had a great article about mobile fragmentation by Richard Wong at Accel Partners. The article (http://techcrunch.com/2010/03/04/mobile-fragmentation-forever/) highlights the fact that there is no long or short term solution to fragmentation and nor is there a simple answer to which platforms companies should invest in. As one of the pioneers in cross-platform development Golden Gekko has invested heavily in R&D and education of customers and partners. We have managed to make it easier and more cost efficient to develop and maintain cross-platform apps but there is still no simple solution. Multiplatform development platforms work for simpler apps but in reality there is no out-of-the-box solution if you want to deliver the best experience for each platform.
Our recommendation is

1. Plan for cross-platform support from day one unless you are absolutely certain that you only want to launch on one platform - fixing it later is very expensive
2. Ensure that your development partner has the experience to develop for multiple platforms and that if an porting tool or multi-platform tool is recommended that you understand the limitations agree on processes and scope for design, testing, acceptance, appstore uploads and other distribution early on for each platform as this will save you a lot of time and effort throughout the project

3. How to choose mobile platforms (iPhone, Android, Blackberry, Java, Widgets, etc)?

The number of mobile OS platforms and development SDKs keep on increasing with new platforms including Samsung Bada, MeeGo, 5+ different widget platforms, Palm Webapps, Windows Mobile 7, etc. Which platforms should I chose?
We think there are 4 key considerations:

1. What is your objective? PR or Mass market reach?
2. Who is your target audience? Markets? Niche segments?
3. Where will you get the most attention for the least money? Many operators and handset manufacturers offer very attractive distribution deals.
4. How much are you willing to spend?

Our platform recommendations vary from case to case but our general advice is:

• PR, communication and experience - iPhone apps
• Innovation & controversial - Android is the first choice as there are few restrictions in terms of APIs and approval
• Youth market - J2ME for non-connected apps
• Mass market reach - Launch on as many platforms as you can afford starting with iPhone and Android
• Business users - Blackberry and J2ME

Android or Java are our preferred base platforms for cross-platform development as there are clear development synergies between J2ME, Blackberry, Android and e.g. widgets whereas iPhone development has limited synergies with anything else. One of the main limitations with J2ME today is that most users won't connect to the network due to issues with settings, data costs, security prompts, etc but the number of downloads for a like for like iPhone and J2ME app is still 5x to the advantage of the J2ME app.

Finally the other key considerations is distribution and media spend. Many of the handset manufacturers and operators are desperate to get new innovative apps on their appstores and will therefore give you all kinds of free promotions and traffic. A free promotion by e.g. Nokia OVI could easily be worth 50-100k Euro in media budget and will give you a lot more reach and downloads than an iPhone app would without putting the same kind of media budget behind it. We are currently getting similar offers from Vodafone, O2, Samsung, RIM/Blackberry and various other partners so it's always worthwhile discussing these opportunities.


4. Why is mobile web not enough? Consumers are disappointed with mobile web experience.

A recent survey of 1001 mobile Web users found that users have high expectations for mobile Web performance. Ultimately, the majority stated they expect Web sites to load as quickly, almost as quickly, or faster on their mobile phone, compared to their home or work computer.

The survey "Why the Mobile Web is Disappointing End-Users" also revealed how unsatisfactory mobile Web experiences can negatively shape a consumer's opinion of an organization. In the survey:

• 60 % of respondents have encountered problems when accessing websites on their mobile phones in the last 12 months
• More than half are unlikely to return to a Web site that they had trouble accessing from their phone, and 40 percent said they'd likely visit a competitor's mobile Web site instead.

What do we think?

The mobile web is great for text based services like news, search, directory, etc but as soon as you want an interactive experience with maps, embedded video & sounds, location, animations or anything more advanced then apps are currently the best solution.

For more information about the survey see a summary here http://www.slideshare.net/Gomez_Inc/gomez-mobile-web-experience-survey-why-the-mobile-web-is-disappointing-end-users


5. Producing your own mobile apps using Tino

Finally we want to give you an update on our self-service tool for mobile apps Tino Mobile. Tino allows you to produce your own mobile apps with more standardized features. This does not replace bespoke development of innovative new apps but allows all kinds of great apps to be produced.

During the past 3 months we've continued to enhance the tool with

• New features including carousels, embedded video and audio, questionnaires, more flexibility for image/text formatting, SVG fonts, banner ads and lots more
• Major UI enhancements for larger screens
• Enhanced device support for Blackberry
• Making the online tool easier to use

During the coming month we will also introduce support for Android and iPhone as well as a myriad of other features.

If you want more information visit http://tinomobile.com or contact us for an online demo.


Magnus Jern, CEO

Golden Gekko talks about Tino Mobile in Financial Times

We've had several reminders of this as we completely forgot to link to the great article about Tino Mobile in the Financial Times on 15 February this year. Our CEO Magnus Jern was interviewed by Alan Cane.

Here you can read the full article from the print edition in PDF:
http://media.ft.com/cms/12b86e80-1a28-11df-b4ee-00144feab49a.pdf

Anyone Make A Mobile App In Five Easy Steps

Official press release:

Time, and cost to get an app to market gets faster and more affordable

Golden Gekko, a leading developer and technology provider for cross platform mobile applications, today unveils its new service Tino, that will allow anyone to build a mobile application and bring it to market much faster, and more affordably, than has previously been seen in the mobile app marketplace.

To build a mobile app, a customer can visit www.tinomobile.com and follow five easy steps to build an application of choice. Pricing for Golden Gekko’s Tino starts at as low as £100 which is significantly cheaper than the average £5-10,000 price tag of comparable applications.,
“We are offering Tino as a low cost entry to the mobile app marketplace, and can provide anyone with the tools to build a mobile app, with a process that takes less than an hour,” said Magnus Jern, Golden Gekko’s CEO. “Our Tino customers do not need to be technical experts, as they’ll get an easy step-by-step guide that allows them to self-develop a mobile app on the Web.”

Golden Gekko’s Tino invites everyone to create attractive, powerful mobile applications, that will support 90 per cent of the global mobile handset market,
using any content, external feeds, and rich media. The process is simple, requires no programming, and can be completed in as little as 30. Tino will automatically host and track the number of engagements.

Tino customers will get access to the wealth of experience Golden Gekko has in the mobile applications industry, of serving exciting mobile content on billions of phones worldwide, and developing content for 40 leading global brands including Absolut Vodka, Accenture, Bloomberg, Coca Cola, Disney, European Directories Novartis, Paramount, Perfetti, Sara Lee, Unilever, Universal Pictures and Vodafone.

For more visit http://www.tinomobile.com

Thursday: Golden Gekko launches DIY mobile applications service

Golden Gekko has just launched the alpha version of the Mobile Applications Wizard that allows anyone to create their own mobile brochure applications to respond to the growing appetite for useful and entertaining mobile applications on application stores across the globe. These iPhone-like apps, which can run on any kind of phone, are ideal for extending the reach of businesses of all sizes. The service enables the rapid, easy and cost efficient implementation of mobile applications across more than 2,000 different mobile devices including Symbian, Blackberry, Windows Mobile, Linux Mobile, Android and essentially all Java enabled handsets.

Golden Gekko is now able to offer our clients the Mobile Applications Wizard, giving you the opportunity to create your own mobile applications, at minimal cost. The Wizard is used primarily to create impactful mobile brochures, which are similar in functionality to a PDF optimised for the mobile phone. Golden Gekko believes the service will be of particular interest to the SME market, owing to the relatively low costs involved. The service is easy to use and enables companies of all sizes to benefit from mobile marketing.

“We know that mobile brochures are a superior way of engaging with consumers, bringing brands to life and providing value-added services to customers that will meet their needs whilst providing entertainment,” says CEO Magnus Jern. “For time-pressured SMEs the ability to provide their customers with mobile content is a powerful differentiator in a crowded and competitive market.”

Our clients testing out the service have already generated over 1 million downloads of the brochures proving that it will become an instant success!

For more information contact our sales team for a demonstration.

Friday: Mobile visits Hamburg

This Friday Golden Gekko attended a conference in Hamburg with them theme "Opening New Markets For Innovative Services And Technologies" organised by Living Labs Global and the City of Barcelona. The purpose was to market Barcelona as great city for businesses in Media & ICT, Helthcare and Design. A quick summary of the conference is

• Sascha Haselmeyer, Managing Director of Living Labs Global made a great presentation about the underutilised opportunities in the mobile space across the world that can be summarised in the statement "the mobile services revolution has not even begun."
• Judith Romera, Manager of International Economic Relations, Economic Promotion Barcelona talked about all the amazing opportunities for businesses and people based in Barcelona. She reminded me of why we established Golden Gekko there in the first place.
• Jordi Sacristan, Marketing & Communication Director, 22@Barcelona gave a brief overview of the business area 22@Barcelona and the opportunities for startups as well as established companies to benefit from

In addition to this there was a great panel where angel investors, interim managers, entrepreneurs and city representatives came together to talk about starting up businesses.

As usual the best was saved for last, lunch... and networking networking. I had the chance to speak to a previously unknown competitor to our new mobile data collection tool, a film festival director, a food media company (a Taste of Media), a french-german social network builder, an angel investor, a mobile event ticket company (Matrix Solutions), a medical design company, a mobile car-pooling company (iCarYou), Öresund IT, a newly started mobile marketing agency (Weisher Mobile) and many many more.

Thanks a lot to the organisers! We look forward to the next event!

Friday: Mobile Applications - The Next Big Thing In Mobile Marketing?

Jim Cook at Mobiadnews interviewed Golden Gekko CEO Magnus Jern earlier this week about the mobile application trend. Here's the full article or http://www.mobiadnews.com/?p=3172

Other than giving a great overall overview of mobile applications in marketing the article also highlights the Lynx campaign as a great mobile application making it even more famous!